Accessibility Statement
Petalworks is committed to making our website usable by everyone, including people with disabilities. We treat accessibility as an ongoing part of how we design and build, not a one-time task.
Our conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard most widely referenced under the Americans with Disabilities Act (ADA) and similar laws. We also track WCAG 2.2 as we continue to improve.
What we do
- Build with semantic HTML and a logical heading and reading order.
- Provide a skip-to-content link and consistent, predictable navigation.
- Support full keyboard navigation with a visible focus indicator.
- Provide text alternatives for meaningful images, buttons, and controls.
- Maintain color contrast that targets at least 4.5:1 for body text and 3:1 for large text and interface elements.
- Allow text to resize and the layout to reflow without loss of content or function.
- Use clear labels, instructions, and accessible form and error handling, especially through checkout.
Compatibility
The site is designed to work with current versions of major browsers and with assistive technologies such as screen readers and speech input. Experiences may vary with older software or some third-party content.
Known limitations
Despite our efforts, some content — such as certain third-party embeds or older documents — may not yet be fully accessible. Where we identify a gap, we prioritize a fix and offer help in the meantime.
Ongoing effort
We review accessibility as part of our design and release process, test key flows, and work to address issues as our store evolves.
Feedback & assistance
If you have trouble using any part of our site, or need help completing a purchase or accessing information in another format, we want to hear from you. Email support@petalworkscoffee.com and we aim to respond within a few business days, and to provide the information or assistance you need.
Contact us
Accessibility feedback and requests: support@petalworkscoffee.com, or write to Petalworks Coffee, Mansfield, Texas, United States.