How can we help?

Every bag is freshly roasted once you place your order, then shipped from Mansfield. Our target is delivery within 3–4 business days, and you'll receive tracking by email as soon as it's on its way.

Complimentary shipping is included on orders over $60. Below that, a flat shipping rate is calculated at checkout. We currently ship within the United States only.

We ship within the United States only at this time. Sign up to the Journal to be the first to hear when we expand.

Coffee is roasted fresh for you, so we can't accept returns on opened bags. If anything arrives less than perfect, write to us within 14 days and we'll make it right.

We're sorry. Send a photo to support@petalworkscoffee.com and we'll replace it at once, no need to send anything back.

Unopened bags can be exchanged within 14 days. Reach out and we'll arrange the swap and cover return postage.

Choose your roast and a rhythm, every 2, 4 or 6 weeks. We roast and ship on schedule, and you save 10% on every delivery.

Anytime, from your account. Pause for a week or a season, change your roast, or cancel outright, no fees, no friction.

Whole bean keeps longest. Otherwise match the grind to your method, espresso fine, pour-over medium, French press coarse. We'll grind to order if you ask.

Airtight, cool and out of the light. Use within three to four weeks of the roast date printed on the bag for the cup at its best.

Petalworks is committed to supporting foster and adoptive families and the organizations that serve them. A portion of what we make goes toward that commitment, helping fund meals, welcome kits, and the small comforts that help a house become a home.

To organizations we partner with that work directly with foster and adoptive communities. Our commitment grows alongside the business rather than a fixed figure, and we share updates in the Journal.